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VoIP Benefits & Cost Savings

Cost-Effective Networked Telephony Solutions for Houston Businesses

The single biggest advantage of VoIP phone systems is for Houston businesses with multiple locations. With VoIP phone systems, all offices on a Local or Wide Area Network(LAN/WAN) can get the benefits of having a common office phone system, including extension dialing, seamless call transfers, and many other features.

In addition to making it easier to communicate, this sharing of features can enhance collaboration as employees at different locations can truly feel like they are working side by side. Plus, if they are on the company network, the phone calls are free – even if your offices are located thousands of miles apart. Simply looking at your current phone bill for calls between far-flung offices can give you an idea of how much you can save with Houston VoIP phone systems.

Remote VoIP Phone Access

Another significant benefit of VoIP phone systems is for employees on the go. If your remote users connect to the company network via a Virtual Private Network (VPN), VoIP phone solutions allow them to make phone calls from the road at no extra charge.

One salesperson on an extended trip can save hundreds of dollars in cell phone or hotel long-distance charges using VoIP. All the user needs is a “soft phone,” (software that lets a laptop function as an IP phone), a PC microphone, and speakers.

Other familiar and essential phone system features like caller ID, call forwarding, simultaneous ringing across multiple phones and other features you would find in PBX systems are available in most VoIP phone systems.

VoIP phone systems also work with advanced Computer Telephony Integration (CTI) applications, such as call center management. These popular applications can prioritize incoming calls based on the caller’s identity and automatically bring up callers’ account information as the phone is answered. However there is little difference in this arena between VoIP phone systems and modern digital phones.

CITOC offers the following business IT services and network products to the cities of Houston, Galveston, First Colony, The Woodlands, Conroe, Pasadena, TX and the surrounding areas: