Click here to learn more about Virtualization

CITOC FEEDBACK

"CITOC, Inc. is an invaluable asset that has not only to serve our clients better through efficient use of resources, but also to operate more effectively."

-United States Veterans Initiative

Fast Tech

Hosted Email Solutions - Houston, TX

Unlimited User Support

Guaranteed quick response time
24 x 7 x 365 monitoring
Desktop Support
Wide support coverage (at home, traveling, etc.)
Incident tracking system with client reporting
Contracted escalation policy

Contact CITOC for a free consultation on our small business email solutions.

Microsoft Exchange® & Email

CITOC's farm of Exchange Servers delivers enterprise-level email to all users. Microsoft Exchange has been configured to take advantage of features including public folders, distribution lists, group scheduling, resource sharing, etc. Clients can have multiple domain names, and individual users can have an unlimited number of email aliases all pointing to their mailbox.

Microsoft Outlook Web Access, accessible from any browser, is provided for all users and it can deliver much of Microsoft Outlook's functionality within a browser. This can be a convenient and quick way to access your mailbox from a public computer, airport, hotel, etc. Mailbox settings begin at 2GB for executive users.

Virus & Spam Filtering

All email traffic that enters CITOC's secure data center is first received, scanned, and cleared of any viruses outside of the perimeter of our network. Our spam filter processes over 2 million messages per week. Their systems guarantee that all messages containing malicious code are removed well before they arrive at your business.

In addition, advanced spam filtering is included with every user account. CITOC successfully blocks unwanted spam messages with 97%+ accuracy and less than 1% false positive ratio. These messages are removed automatically. Users are able to view these messages via a web page. This interface offers the ability to create specific black and white lists, and flexible policy definitions.

Blackberries & other PDAs

CITOC supports synchronization with Blackberries and other portable devices. Although we support others, Blackberry is CITOC's recommended solution for mobile messaging and PIM.

Our Blackberry Enterprise Servers handle synchronization between our Exchange Servers and users' Blackberry devices. Synchronization servers are redundant and continuously enable users to send and receive email, open attachments, access their contacts, calendars, task lists, and perform other functions from absolutely anywhere. Aside from Blackberry, CITOC is able to deliver similar results with other devices e.g. Treo, Pocket PC, Palm, etc.

Blackberry/Treo/PDA

Real time synchronization of emails, contact, and calendar information. Enterprise level functionality. Operate as if you were at your desk. Launch programs. Open files.

Software Licensing

Licensing for all business applications is not included in the CITOC product. Clients must ensure that their organization owns the correct number of licenses for the applications that we will host. Microsoft offers perpetual software licensing for many of its software titles. CITOC makes all perpetual software licensing available to clients.

Microsoft Office Standard - $10.99 per month/user; Microsoft Office Professional - $17.99 per month/user. Complete price list available upon request.

Fortune 500-Caliber Email

Exchange® Server
Multiple redundant clustered mail servers
Spam filtering
Virus scanning
Blackberry & other PDA synchronization*
Outlook Web Access
Generous mailbox quotas

Application performance is monitored regularly and our application servers are constantly monitored for health, speed, load, temperature, memory usage, etc. Throughout the year, we regularly add equipment to improve performance, replace aging equipment to accommodate growth. Our goal is for applications to perform as good or better than if they were running on a local computer.

CITOC offers the following business IT services and network products to the cities of Houston, Galveston, First Colony, The Woodlands, Conroe, Pasadena, TX and the surrounding areas: