CiTalk : May 2010

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CiTalk IT news and updates to put your business ahead of the rest. CITOC To Efficiency and Beyond. www.citoc.com May 2010

Going Above and Beyond: Taking Innovation to the Customer Level Two of an organization's most valuable and complex resources are its people and its technological systems. Unfortunately, small businesses have always been at a disadvantage when it comes to leveraging the latest technology innovations. This is because most new, and even many mainstream, hardware systems and software solutions come with a steep price tag, and require sophisticated technical skills. The first priority for any business should be to focus on IT investments that directly benefit the bottom line--either by reducing operating costs, improving employee productivity, or acquiring and retaining customers. But it's important not to get carried away with the thought of new technology yielding massive amounts of savings. It can, of course, but only in the right circumstances and with the right implementation. Flexibility can also help you win new customers. For instance, voice over IP (VoIP) technology can enable you to have a telephone number different from your physical location. This allows your business to appear to come from anywhere in the country, thereby seeming 'local' wherever you choose. Imagine being 'just round the corner' to any customer! No matter what the business situation is, the goal at CITOC is bring new ideas to the table to lower costs and improve the way you work. Call us today for a professional technology consultation at 713.490.5000. Let us help you take your business to the next level--to efficiency and beyond.

Case Study:
Bryant Land Company As a full-service land company for the oil and gas industry, Bryant Land was quickly growing, but the company's growth was hampered by old technology. Looking for a technology partner they could grow with, Bryant called CITOC. They needed clients and employees to be able to access information anytime, anywhere. And they were looking for a long-term relationship with a company that had the experience and ability to assist them strategically. After analyzing the company, CITOC helped Bryant lower IT cost by virtualizing the server infrastructure and installing a data center to enhance speed and reliability. The clients and employees were provided a web portal to gain access to important documents and Citrix servers. The new infrastructure provided an immediate increase in productivity for office and mobile workers. 'Bryant has gone through an enormous growth period for the last couple of years and CITOC is responsible for us being able to manage the technical side of this growth in an efficient and secure way.' - Bud Griffen, Bryant Land Company CEO

Get to know: Minh Tran Years at CITOC: 2 1/2 Education: Graduated from Bellaire High in 1992 Family: Wife, 4 week old daughter and 7 siblings Pets: 2 cats Favorite Movie: The Usual Suspects Hidden Talent: Ability to eat really spicy food Hobbies: Watching movie trailers, playing Street Fighter IV online and visiting State and National parks [Fun fact section] Just for Fun: Quite a Shock! The normal static electricity shock that zaps your finger when you touch a doorknob is usually between 10,000 and 30,000 volts![http://designatwork.net/citoc/2010/01/refer/] To rewards and beyond! Refer CITOC and receive a gift card! In just 1 week, 3 of our customers earned $250 each for referrals! Don't miss out on the opportunity for a great reward. Refer CITOC today! [click here] [Sign up]Sign up a friend or coworker to receive CiTalk![http://designatwork.net/citoc/2010/01/signup/]