CiTalk : June 2010

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CiTalk IT news and updates to put your business ahead of the rest. CITOC To Efficiency and Beyond. www.citoc.com June 2010

Cultivating Efficiency: Business Process Management From healthcare to banking, all types of businesses can save time and money with the help of Business Process Management (BPM) systems. Small businesses, mid-size companies and enterprise corporations alike can benefit from improved productivity, communication and customer satisfaction. Business minds, relax, these user-friendly systems translate the data for you to make it easy for you to understand. This IT-enabled management control can help you manage sales order changes and even change orders that are already being processed, so you don't have to. BPM systems can capture data from forms, such as names, addresses, etc., and use it on other forms that need the same information. Additionally, the systems can save you time and paper pushing by managing employee shifts and time sheets. You can also use BPM systems to manage purchase order approvals, pricing agreements, new product launches and inventory recalls. What's more, BPM systems can help you trace decisions. Manual and redundant tasks are eliminated and room and time are available for more important tasks. At CITOC, we have the solution that's just right for you. Count on us and our BPM systems to make your business more efficient. Call us today for a professional technology consultation at 713.490.5000. Let us help you take your business to the next level--to efficiency and beyond.

Healthy Technology: Improving healthcare with BPM As pressures increase to lower the cost of healthcare, many providers are forced to choose between great patient care and great patient prices. Well, no more. With the help of CITOC and our BPM systems, we can improve the quality of healthcare, communication, service, operational efficiency and management. BPM systems can help manage patient cases by linking treatments to results and reducing the time it takes to access patient information during their treatment. Often, medical staff is responsible for data-entry and expense reporting. Of course, they are expected to provide excellent care, but they have many time and resource constrictions. Those constrictions can be lifted with the help of BPM systems. And not only healthcare providers can benefit from this healthy technology. Patients will benefit just as much with the improved care, service and lower costs.To learn more, call CITOC today at 713.490.5000.

Case Study: Bludworth Marine In an industry that traditionally relies on manpower and not technology, Bludworth Marine's vessel repair services delivered quality work with a can-do attitude. Yet, something was missing. All the bits and pieces of information that kept the business operating were disconnected amongst paper-based documentation and manual reconciliations. Management was time-consuming and costly. To gain a competitive edge, the maritime service provider needed to streamline the way it processed information. Bludworth called on CITOC to come up with an innovative way to work more efficiently. CITOC implemented a Business Process Management (BPM) workflow solution to capture expenses, track hours and manage funds. 'I challenged CITOC with an outrageous, Star Wars style mission,' said Richard Bludworth of Bludworth Marine. 'Our industry is habitually resistant to any and all change, but CITOC came up with a great technological solution. Even the naysayers have all responded with a resounding 'WOW - this really works great!'

CITOC Welcomes New Senior Developer Koby Brown 'We are proud to welcome Koby to our team. His specialty in software development fits perfectly with our ability to help businesses analyze their current processes and implement the technology they need to improve the way they work. As always, we are dedicated to finding ways to help our clients work more efficiently.'-BJ Farmer, president Get to know: Koby Brown Birthday: May 29 Family: 2 daughters Favorite Restaurant: Anywhere with good chips and salsa Favorite Movie: Too many to choose. I'm easily entertained. Favorite Sport/Sports Team: Paintball Hobbies: Does programming count? Key to Success: Always keep your client's best interests in mind. Their success will be your own. Just for Fun: Chocolate inspiration. The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket. To rewards and beyond! Refer CITOC and receive a gift card! Sign up a friend or coworker to receive CiTalk!