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Galway Group provides consulting, expertise and investment banking services for the Houston Oil & Gas market. Working with upstream, midstream and downstream energy firms positions Galway to provide a complete collection of services. Information Technology is not the company’s area of expertise, which is why Galway relies on Houston IT experts, CITOC.
Houston, TX – Galway Group brings a wealth of industry knowledge, expertise and hands-on experience for energy firms throughout the United States. It works with its clients in a close, collaborative mode, assisting them to achieve their goals in an efficient and timely manner. Galway Group is available to guide clients from a strategic and commercial assessment phase through planning, development, negotiations, implementation, and related financing.
When the leaders of Galway required a trustworthy IT firm to help improve operational efficiency, leverage technology to enhance customer and employee communications and provide technology support through a combination of help desk services and specialized consulting, they called on CITOC.
“When something goes wrong, we turn to CITOC,” said Molly Plant, Business Administrator for Galway Group. “We appreciate the support and guidance CITOC provides us.”
CITOC worked with Galway Group to successfully implement Microsoft cloud services. Office365 makes it easy for all employees to access all corporate information wherever they are located across the world. Galway Group uses Microsoft Office 2010, available through Office365 as part of their enterprise program, to access Microsoft Exchange Online services for email and Microsoft SharePoint Online to share tens of thousands of documents with the entire team.
“Office365 makes sense for us. At very little cost per month, it is an easy business decision for us versus having all this technology in our office that someone has to take care of,” Plant said. CITOC has improved the profitability and reliability of the whole company.
In addition to the Microsoft Cloud solutions, Galway Group is required to maintain an archive of all electronic correspondence. CITOC recommended McAfee to provide email retention and archiving services for up to 7 years, ensuring Galway is fully compliant with industry regulations.
CITOC recently won the Microsoft Partner of the Year award for its work with Microsoft technologies and how businesses in Houston leverage cloud technologies to improve communications, collaboration and provide stable environments.
In addition to Cloud services, CITOC also provides complete business continuity services for Galway Group. “Downtime is not an option,” said Plant. “It is critical for us to have uptime.”
CITOC provides this and ensures that all business systems are available around the clock. CITOC’s solution takes a full copy of all data onsite and fully replicates the server environment to the cloud and private data centers. If a fire, flood or any other disaster would strike Galway, CITOC can have the entire environment virtualized in the cloud, ensuring business continues until on premises resources can be restored.