If your company has ever experienced a network or internet issue that cut into your employees’ productivity, you likely wished you had someone you could call to provide immediate assistance. When you partner with CITOC for your company’s tech needs, we will provide 24-hour IT helpdesk services to ensure that you never have to experience long periods of output-sapping downtime. We’ve been serving Houston, Texas, companies in the oil and gas, construction, and manufacturing industries since 1995 and understand what you need to meet your growth and profitability goals. Our team provides expert service and industry-leading response times, and we are proud that our overall excellence has allowed us to take home the Microsoft Partner of the Year Award on three occasions.
Our IT helpdesk services are just one part of the managed services package we provide to our clients. Our team is standing by 24 hours a day to assist with any connectivity or equipment issues so your company can get back online as quickly as possible. When you partner with us, you will also benefit from the expertise of a part-time CIO employee, who will visit your office quarterly to help with budgeting and planning. Additionally, our proactive engineers will monitor your networks 24/7 and visit monthly to make sure your networks are optimized and that your employees are utilizing best practices.
If you would like more information about our IT helpdesk services and our complete managed services package, contact CITOC today to schedule a consultation at your Houston office.