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Nothing kills the flow and productivity of a workday like a computer monitor issue or a printer jam. Internet connectivity problems are even worse. When you hire CITOC as your managed IT services provider for your business in the Houston area, you will have an IT solutions company that can come to the rescue and fix your issues fast. Our IT HelpDesk support team will always be a phone call away, and they will be able to resolve your problem fast as we will have the ability to access your devices remotely. We can also help fix any Internet connectivity issues you may be having, and for other issues, such as printer malfunctioning, we can guide you through the process on how to fix the problem over the phone.
CITOC has become a leading provider of managed IT services throughout the Houston area because we always go above and beyond for every client. This means that we keep communication open and make it easy for customers to reach the decision makers in our company. We keep everything simple when explaining our solutions and won’t use hard-to-understand IT jargon. Additionally, our response times beat those of the competition, and we can prove we’re faster.
What’s more, we can be your sole source for managed IT services as we offer a full IT solutions package that will contain everything your business needs. In addition to IT HelpDesk services, we also provide part-time CIO and proactive engineering services. The part-time CIO services will cover the big-picture planning for your company’s IT, and our engineering services include implementing the best practices for your hardware and software and maintaining them around the clock to prevent any downtime from occurring. And best of all, we charge a flat rate for our managed IT services that’s based on your employee count, so you don’t have to worry about getting nickeled and dimed.
If you would like to learn more about our IT HelpDesk and other IT support services for Houston area businesses, contact CITOC today.