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IT Service Support Houston TX

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Business IT Service Support From CITOC Can Streamline Your Houston-Area Company’s Operations

IT Service Support Houston TXIT service support is not an area you should ignore if you want your company to be successful. Chances are good that you’ve invested a significant amount of money into IT equipment for your business, so you want to be sure that you’re taking full advantage of it and that it’s running as efficiently as possible. It’s also important to keep up with regular maintenance to ensure that you won’t need to replace your IT equipment any sooner than necessary. Plus, having a qualified IT provider on your side can keep your business secure and protect you against dangerous breaches.

Fortunately, if your business is located in the Houston, Texas, area, CITOC offers managed IT services that are designed to help companies increase profitability. Since 1995, we’ve been assisting companies from a wide range of industries, including oil and gas, healthcare, real estate, manufacturing, and more.

Why Choose Us?

One of the factors that helps us stand above the competition is that we offer fast response times to ensure that our customers don’t have to deal with long periods of downtime. We also charge a flat rate based on the number of users rather than the number of devices being used, which can make budgeting easier for our clients.

Another quality that sets us apart from competitors is that we always explain IT solutions using language that’s easy for our clients to understand. IT service and support providers oftentimes rely on complicated tech jargon, but that frequently leaves clients confused about what they’re getting for their money. Our dedication to always providing our clients with an exceptional service experience has helped us earn honors such as:

  • The Microsoft Partner of the Year Award
  • The Houston Journal’s Fast Tech 50 Award
  • Placement on Inc.’s 500/5000 List
  • An A+ rating with the Better Business Bureau

Our company was founded on the idea that “Change Is the Only Constant,” and we continue to operate our business with that belief in mind. We make a point to keep up with the latest advancements in technology so that we can offer our clients the best possible service.

Offering Three Tiers of Service

At CITOC, the IT service support we offer is divided into three distinct categories:

  • Virtual CIO – Our CIO employee will visit your company on a quarterly basis, discuss your market and environment concerns, and create a strategy that addresses your challenges. This includes project mapping and budgeting.
  • Proactive engineering – Our IT professionals can implement best practices for your employees based on the hardware and software your company utilizes. They will also make sure your IT systems are configured properly to allow for maximum employee productivity.
  • Help Desk with automation tools – We are standing by to troubleshoot any system or equipment issues you are experiencing.

Get Started Today

Ultimately, choosing CITOC for IT service support at your Houston-area company can reduce employee downtime and increase productivity, raising your revenues and boosting profitability. If you would like additional information about the full range of managed IT services we offer, contact CITOC today.

Get in Touch

  • 1080 W. Sam Houston Pkwy N Suite 130, Houston, TX 77043

  • 713.490..5000

IT Consulting Houston