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IT Solutions Katy TX

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CITOC Provides IT Solutions That Will Help Make the Operations of Your Katy-Area Business as Efficient as Possible

IT Solutions Katy TX An IT solutions provider can ensure that your IT systems always perform at their best, helping give you an advantage over the competition. While your competitors get mired in technical problems that cost them revenues and clients, your business will experience virtually no downtime so that your employees can be as productive as possible and provide outstanding service to your customers. If you would like expert IT solutions that will give your Katy area company an edge, turn to the IT professionals at CITOC.

Unbeatable Expertise and Response Times

CITOC has been providing first-rate IT services to companies in the area since 1995, and we serve companies in many different industries, including healthcare, oil and gas, real estate, legal, and manufacturing. We take pride in providing world-class IT solutions for our clients, and our goal is always to help our clients minimize operational and security risks, lower costs, and increase revenues. To ensure that we can provide the highest level of service to our customers, we always keep on top of the latest certifications and currently hold certifications for Microsoft® cloud management platforms, VMware®, Hyper-V, and SonicWall®. And when it comes to response times, we are an industry leader, resolving IT issues faster than other IT solutions providers.

How Our Managed IT Services Can Benefit Your Company

As we work with you to deliver the managed IT solutions your company is in need of, we will be extremely proactive to help minimize any issues that could impact the productivity of your employees. We won’t try to convince you to replace your current network system with something more expensive. Instead, we will provide the support and optimization needed to ensure that your current network delivers the performance you are hoping for.

Our managed IT services are delivered in three distinct tiers:

  • Virtual CIO services – Our CIO employee will visit your office once a quarter to meet with you and discuss what your competitors are doing, your market concerns, and any changes to your business environment. Then, your virtual CIO will create a strategy to address your business challenges, mapping out projects and figuring out a budget that can stretch as far as the next 18 months.
  • Proactive engineering – Our IT engineers will become a common sight in your office, as they will visit once a month to ensure your networks are performing as expected. They will implement best practices for your employees based on the hardware and software they are using, and they will ensure that your IT is properly configured to allow for maximum productivity. They will also monitor your networks 24 hours a day to reduce potential downtime, as well as perform regular systems maintenance.
  • 24-hour Help Desk with automation tools – When you partner with CITOC for managed IT solutions, we won’t leave you hanging after hours. Our Help Desk is always standing by to take your call when an issue arises, such as a loss of connectivity or a printer that isn’t functioning properly. Our experts will be able to talk you through the issue until it is resolved. If needed, they can connect remotely to your machines to provide the necessary support.

Contact CITOC to schedule a consultation and learn more about how our IT solutions can benefit your Katy-area business.

Get in Touch

  • 1080 W. Sam Houston Pkwy N Suite 130, Houston, TX 77043

  • 713.490..5000

IT Consulting Houston