World-Class IT Support Available for Businesses in & Around Houston, TX

If you need IT support for your company in the Houston, Texas, area or are dissatisfied with your current IT services provider, turn to the experts at CITOC. Since our founding in 1995, we’ve become a leading provider of managed IT services for companies representing a wide range of industries, including oil and gas, manufacturing, healthcare, real estate, and legal. We offer turnkey IT support services in a single managed services package that includes part-time CIO services for IT strategy creation, our proactive IT engineering services for implementing the best productivity practices, and Help Desk services to complete daily tasks and provide preventative maintenance.

Once you hire CITOC as the IT support and management services provider for your business in the Houston, TX, area, you can look forward to:

• Fast response times, as we’re committed to quickly addressing your IT issues
• Easy-to-understand communication, because we never use unintelligible computer jargon with clients
• A reliable and secure network and IT infrastructure for your business created through the technology you already utilize
• Reduced downtime and increased productivity for your employees so that you can focus on operations and growing your business
• Lower IT costs and increased revenues through productivity gains to help boost profitability

Even if you already have an existing IT department, CITOC can still help. If your internal IT team is overwhelmed, we can assist them by providing 24/7/365 monitoring, maintenance, and IT support to lighten their workload. We keep up to date on changes in technology by earning the latest professional certifications. Our company is certified for Microsoft® Office365™ and Azure®, as well as VMware®, Hyper-V, and SonicWall®. And, we only charge by the number of users, not devices. This means we can provide a quote on the spot so you can budget for IT support accordingly, and you won’t have to worry about getting nickeled and dimed with hidden fees.

What Are the Benefits for My Company?

Hiring full-time, in-house IT professionals may seem like a good way to save money in the short term, but you should consider the bigger picture. There are several ways your company can benefit from a partnership with CITOC for IT service support, including:

Labor Cost Savings

It’s not cheap to hire and train IT staff, as well as supply all the hardware and other resources they will need to do their jobs effectively. With CITOC, you’ll know the cost of our services upfront.

Experience

You may think you’re hiring the right person for the job at your business, but if you’re not an IT expert, how will you be able to effectively judge the expertise of the candidates? Our team has unmatched experience in a wide range of specialty areas, so no matter what the issue is, we have someone who can solve it.

Downtime and Risk Reduction

Your in-house IT staff will likely go home at 5 every day, while we have a team of engineers monitoring your networks 24/7 who can respond immediately to any issues or security threats. Additionally, our team stays current on all security threats and will quickly implement safeguards.

If you are interested in learning more about the IT service support we offer to businesses throughout the Houston area, contact CITOC today to schedule a consultation. We’ll be happy to answer all your questions and detail why a partnership with us will be of benefit to your company’s long-term productivity.