IT Support Services From CITOC for Businesses Throughout the Houston, TX, Area

Has an IT system issue prompted you to seek IT support services for your company in the Houston, Texas, area? If so, CITOC has you covered. Issues such as data loss, outages, and outdated IT infrastructure can cause serious headaches for your business’s day-to-day operations and put a damper on employee productivity. With our IT experts at your side, you won’t have to navigate through these issues alone. Once we’ve rectified the problems plaguing your network or IT infrastructure, we’ll optimize your existing IT systems so that they perform at their best and help boost employee productivity.

Our IT Support Services

The IT support services that we offer to businesses in Houston, TX, and surrounding cities include part-time CIO services, proactive engineering services, and Help Desk services. With these managed IT services, you can expect us to:

• Create quarterly strategic plans for your business’s IT that take into account the current economic environment
• Map out your IT projects for you, as well as create and continually update your IT budget for the next 18 months
• Implement best practices for the hardware and software you utilize
• Check your IT monthly to ensure it’s configured properly so that your employees can be as productive as possible
• Monitor your IT systems 24/7/365 to eliminate downtime
• Fix any issues you’re having with your machines or Internet quickly and remotely
• Provide guidance on how to correct any problems with other office machines such as printers

Why Choose Us for Managed IT Services?

CITOC has been assisting businesses in this community with their IT needs since 1995. One of the main qualities that sets us apart from our competitors is our lightning-fast response time. When you’re experiencing an IT issue, you want to know that you can get the assistance you require as quickly as possible, and that’s exactly what you can expect from CITOC. We resolve issues faster than other IT support service companies, and we can prove it.

Another area in which we excel is communication. In our industry, it’s very common for professionals to default to using tech jargon, but that can be hard to understand for individuals who don’t have as much experience with IT. For any IT support services we provide, we’ll make sure that you thoroughly understand them to avoid any confusion. Plus, should you have any questions, you can easily reach our decision-makers.

And, best of all, we stand out from other IT service providers by offering simple, flat rates that are based on your employee count, so you don’t have to worry about getting nickeled and dimed. Other IT support service providers charge their clients based on the number of devices being used, but because that number can fluctuate so much, it tends to make budgeting very difficult. Charging clients based on the number of users rather than the number of devices resolves this issue. What’s more, this simple pricing model allows us to provide on-the-spot quotes.

We’re confident that we’re the best choice for your company’s IT needs, but if you’re still unsure, consider the following accolades we’ve received throughout our many years in business:

• An A+ rating with the Better Business Bureau
• The Houston Journal’s Fast Tech 50 Award
• The Microsoft Partner of the Year Award
• Inclusion on Inc.’s 500/5000 List

Take the Next Step

To learn more about the IT support services we offer to businesses throughout the Houston, TX, area, contact CITOC today.