The Company to Choose for Managed IT Services in Houston, TX

Are you looking for a way to boost productivity and increase profitability at your business? If so, the solution could lie in optimizing your current IT infrastructure. Rather than tackling this challenge on your own, you may want to call on the services of a third-party managed IT provider. Hiring an outside firm to handle your company’s IT needs ensures that your IT will be in the hands of a specialist while also freeing up your team to handle other necessary tasks.

Once you’ve decided to enlist a third-party provider for managed IT services, the issue becomes finding the right provider for your company’s needs. For businesses in Houston, Texas, and surrounding areas, the choice is clear: CITOC. Here are just a few reasons why:

• Impressive experience – We’ve been serving businesses in this area since 1995. During that time, we’ve worked with clients in a wide range of industries, including oil and gas, manufacturing, real estate, healthcare, and legal.
• Cutting-edge solutions – Our company was founded on the premise that “Change Is the Only Constant.” We keep up with the latest technological developments so that we can provide our clients with the best possible service.
• Quick turnaround times – We understand how important it is, especially in our field, to provide clients with prompt solutions to whatever issues they may be experiencing. We resolve IT issues faster than other service providers, and we can prove it.
• Top-notch service – If you’ve worked with other managed IT providers in the past, you may have noticed that they tend to speak using confusing tech jargon. At CITOC, we make a point to explain our solutions using language that’s easy to understand no matter how much experience you have with IT.
• Simple pricing methods – Many managed IT companies charge their clients based on the number of devices used, which can make budgeting difficult since that number can fluctuate so much. Instead, we charge a flat rate per user.
• Industry recognition – We’re proud to have earned an A+ rating with the Better Business Bureau, the Houston Business Journal’s Fast Tech 50 Award, and the Microsoft Partner of the Year Award. We’ve also been included on Inc.’s 500/5000 List.

Our Managed IT Services

When you partner with CITOC for managed IT, you can expect to receive three tiers of service. Together these three categories of services can help your company increase revenues, lower costs, and minimize operational and security risks.

Virtual CIO

Our virtual CIO team member visits our clients on a quarterly basis to learn about any business obstacles they may be facing. We then develop a game plan for how to address those challenges, determine what projects we need to complete to support that strategy, and then calculate the required budget.

Proactive Engineering

Following the initial implementation, our IT engineers visit our clients each month to make sure that systems are operating at peak performance.

Help Desk

Our Help Desk team is responsible for assisting with day-to-day issues that may pop up, such as broken equipment. We’re able to remotely connect to our clients’ machines, which allows us to resolve issues much more quickly than if we had to physically travel to their offices.

Learn More

If you’d like to know more about the services we can provide for your Houston-area business, and about how we outshine other managed IT providers, contact CITOC today. Prospective clients can reach us on weekdays from 8 a.m. to 5 p.m.