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Managing the day-to-day operations of your company is stressful enough. Having IT systems that don’t operate at their best and continually go down can make it even more stressful. Employees can’t work, and clients can’t be served. With CITOC as your IT solutions provider, however, you won’t have to worry about or experience IT issues. We provide expert managed IT services for businesses in many industries in the Katy area, and we’ll keep your systems running at their best 24/7/365 so that your employees can be as productive as possible.
We can handle all aspects of maintaining your IT systems for your business, and our managed IT services contains three parts. The first is our part-time CIO services, which is our big-picture planning services. We will learn about your company’s goals and concerns, create the IT strategy and budget for your business, and update them quarterly.
Next is our proactive engineering services. Once your goals have been established, we’ll have a team of our certified IT engineers go to your jobsite and optimize your hardware and software according to best practices. An engineer will then visit your jobsite monthly to ensure that everything remains configured properly. And for the day-to-day issues that arise, we have our help desk services. Our team will be able to access your devices and address Internet issues remotely, so you can get a resolution quickly. We’ll also be available to help you fix other issues such as malfunctioning printers and computer monitors.
Whenever you have a problem, you’ll be able to easily reach the decision makers at our company, and we’ll always communicate with you in a way that’s easy to understand, never using geek speak. We also provide incredibly fast response times, so any issues you may have will be resolved quickly.
For additional information about how our managed IT services can help improve productivity and operations at your Katy-area business, contact CITOC today.