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With the right firm providing managed IT solutions, your company could experience the growth and profitability it has been hoping for. For businesses in the Katy, Texas, area, the smart IT choice is CITOC. We offer comprehensive IT services that are designed to help our clients minimize operational and security risks, lower costs, and increase revenues. We’ve helped a wide array of companies from various industries since we first opened our doors in 1995, and our focus on providing clear communication and industry-best response times has helped us maintain an A+ rating with the Better Business Bureau for many years.
When you choose CITOC to provide managed IT solutions for your company, we will focus on three distinct tiers of service:
Our engineers will make monthly visits to your office to ensure that your IT systems are properly configured and that your employees are utilizing best practices. We will also monitor your networks around the clock and respond promptly if an issue arises. Our engineers are certified in a wide range of platforms, including Office 365, Azure, VMware®, and SonicWall®.
Our CIO employee will visit every quarter and help create an IT strategy that addresses your company’s short- and long-term goals as well as its unique business challenges. He or she will also map out projects and provide IT budgeting for up to 18 months.
Our 24/7 Help Desk is available to assist should your employees encounter internet issues or trouble with hardware, such as monitors or printers.
There are a number of managed IT solutions providers in this area, but none can compare to CITOC. As noted above, we offer industry-best response times—we resolve IT issues faster than our competitors, and we can prove it. And when you come to us with questions, you can expect to receive an answer that you’ll understand. Many IT providers tend to “speak geek” and use confusing tech jargon, but we prefer to provide our clients with unambiguous, comprehensible explanations.
Another attribute that will make you want to partner with CITOC for managed IT solutions is our straightforward pricing system. Our competitors often charge clients by the number of devices being used, which can make budgeting exceedingly difficult. At CITOC, we charge our clients a flat rate that’s based on the number of users at your company, so you won’t have to worry about getting nickeled and dimed. This system also allows us to provide quick, on-the-spot quotes for our services. What’s more, we provide our clients with five free moves, adds, or changes, which can save your business a significant amount of money.
Best of all, we’re constantly striving to better ourselves so that we can provide the best possible service for our clients. We were founded on the idea that “Change Is the Only Constant” in the IT world, and we still adhere to that principle. We earn the required certifications to keep abreast of the latest technology advancements, so you can rest assured that we’ll provide you with the most up-to-date solutions available.