Managed IT support services are a necessity for businesses in the Houston, Texas, area that want to be successful. While this type of service might not seem crucial when things are running smoothly, a network outage can bring your office to a halt and make you realize that your IT systems can’t be an afterthought. At CITOC, we provide managed IT services that minimize operational and security risks and allow our customers to be as productive as possible. We pride ourselves on our industry-best response times, the knowledge and experience we offer (we’ve been in business since 1995), and the fact that we’ve maintained an A+ rating with the Better Business Bureau for many years.
The managed IT support services we offer go much further than just setting up your network and being there when trouble arises. We take a proactive approach to IT to help our customers meet their productivity and growth goals. We will give you access to a part-time CIO employee who will help create an IT strategy that meets your company’s unique challenges and provide a budget for the next 18 months. Our proactive engineers are certified on all major platforms and will visit monthly to ensure your systems are optimized and your employees are properly trained. They will also monitor your network 24/7 so they can respond immediately if an issue arises. Additionally, our Help Desk staff will be available if you’re having a problem with a printer or monitor.
Contact CITOC today if you would like additional information about the managed IT support services we offer to businesses throughout the Houston area.