Many companies don’t put the necessary resources into their IT services, relying instead on a lone employee to handle them along with other duties. This can lead to frequent network downtime that saps employee productivity, as well as IT expenses that balloon well beyond what was budgeted. If you want to ensure that your Katy, Texas, company is positioned for maximum growth and productivity, let CITOC provide managed IT support services. We’ve become a respected IT consultant by offering unmatched service and response times, and also by communicating with our clients in easy-to-understand terms. These factors have helped us win the Microsoft Partner of the Year Award on three separate occasions.
When you partner with CITOC, you will have a full IT staff at your disposal. Our managed IT support services will include the expertise of a CIO professional, who will visit your office each quarter to listen to your needs and market concerns and develop a strategy and budget to address them. You will also benefit from our proactive engineers, who will monitor your systems at all times while also visiting every month to ensure that best practices are being observed and that your IT systems are properly configured. And, if you have equipment or connectivity problems, our Help Desk is standing by 24/7 to provide assistance.
We’re not the only company offering managed IT support services in this area, but we’re confident that we’re the right choice for your team’s needs. We’ve been in business since 1995 and we continue to keep abreast of the latest industry developments. Indeed, our company was founded on the idea that Change Is the Only Constant, and we’ve never lost sight of that belief. We understand that quick response times are of utmost importance to our clients, and we can prove to you that we resolve IT issues faster than competing providers.
We want to make our services as transparent as possible and ensure that you fully understand any issues your company is facing and what we’re doing to address those issues. As such, instead of relying on tech jargon, we make a point to offer our clients easy-to-understand explanations. Plus, to make our managed IT support services as affordable as possible for our clients, we charge a flat rate based on the number of employees at your business, rather than the number of devices your team uses. This allows us to provide on-the-spot estimates and streamlines the payment process.
Our expertise and commitment to delivering first-rate service have helped us earn honors such as:
If you would like to schedule a consultation at your Katy, TX, company to discuss the managed IT support services we offer, contact CITOC today. You can reach us on weekdays from 8 a.m. until 5 p.m.