Comprehensive Tech Support for Oil & Gas Businesses in the Houston, TX, Area
If your company’s current IT provider isn’t producing the results you are hoping for, look to the respected experts at CITOC. We’ve been providing tech support for oil and gas companies for more than two decades and have the skill and experience required to provide the level of support your company needs to achieve its growth and productivity goals. We offer industry-best response times so our clients are never left waiting, and we always communicate in easy-to-understand language. We also make it easy for our clients to budget for their IT needs, as we charge by the user while many of our competitors bill by the device. Our commitment to providing outstanding service has allowed us to become a three-time Microsoft Partner of the Year Award winner.
Our Approach to IT Support
At CITOC, we offer unmatched customer service and go the extra mile to ensure that our clients are positioned for success. When companies in the oil and gas industry look to us for tech support, we provide a three-tiered package that includes:
- Access to a part-time CIO who will assist with budgeting and planning so you are ready for market fluctuations
- Monthly visits from our proactive engineers, who will ensure that your systems are properly configured and best practices are being followed while also monitoring your networks 24/7
- A 24-hour Help Desk that can assist when you’re experiencing equipment or connectivity problems
If you would like additional details about the tech support we offer to oil and gas industry companies in the Houston area, contact CITOC today to schedule a consultation.
